Thank you for choosing Official Merchandise. We strive to provide you with high-quality products. Our return policy is designed to be straightforward and customer-friendly.

Unfortunately, we do not accept returns once an order is placed. Please review your order carefully before confirming.

We understand that sometimes issues may arise. If you receive a product with a manufacturing defect, we'll be happy to assist you.

• Stitching Issues: Defects in seams, hems, or stitching.
• Material Flaws: Problems with fabric affecting the product's integrity.
• Print or Graphic Defects: Flaws such as misprints, fading, or peeling.
• Faulty Fastenings: Issues with zippers, buttons, or other closures.
• Structural Problems: Defects impacting overall garment structure.

• Normal Wear and Tear: Expected deterioration from regular use.
• Customer Damage: Damage due to mishandling, misuse, or alterations.
• Size or Color Discrepancies: Customer-related choices or changes in preference.
• Carelessness or Neglect: Damage from failure to follow care instructions.
• Style or Fashion Changes: Changes in personal taste or style after purchase.

• Replacement requests are accepted within 6 days after delivery.
• To request a replacement, please email us at info@officialmerchandise.co.in.
• Include your order number and clear images of the defective product in your email.

• In case we are not able to provide a replacement of the product, we’ll refund the order amount. Here are the timelines for the same
• Domestic Refunds:
  Refund Credit to source: Upto 7 working days, after order cancellation.
• International Refunds:
  Refund Credit to source: Upto 14 working days, after order cancellation.

We are committed to ensuring your satisfaction. If you have any concerns or questions, feel free to reach out to us at info@officialmerchandise.co.in.

Thank you for being a valued customer.